Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to provide. This includes your name, company name, email address, phone number, delivery addresses, and specific needs for your floral requests. Payment details are collected when you place orders, though they are securely handled by our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us tailor our service to fit your business needs.

Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to enhance site performance and understand how clients find our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Harbor Prism Lane respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We safeguard your personal data seriously and employ suitable technical and administrative safeguards to shield it. This includes safe data storage, encrypted communications, and restricted access to personal details inside our organization.

Although we employ robust security controls, no method of transmission over the internet is perfectly secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights regarding your personal information. In line with applicable laws, you may access, update, erase, or limit how your information is used.

To exercise these rights, please contact us using the information provided at the end of this policy. We will reply within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as needed to provide our services and fulfill legal obligations. Retention durations vary by data type and purpose.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to save your preferences and assess site performance.

You can adjust cookie settings in your browser. Note that turning off some cookies might impact how the site works. For more details about our cookie practices, see our Cookie Policy.

Third-Party Links

Our site may include links to other sites or services. This privacy policy covers only Harbor Prism Lane and our site; we are not liable for the privacy practices of external sites.

We recommend checking the privacy policies of any external sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When major changes occur, we will update the "Last Updated" timestamp at the top of this policy.

Please take a moment to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.